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Buds +

Melloy
Level 1: Joiner
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I have brand new bud+. The left ear won't connect. I have tried disconnecting trying again. Uninstall reinstall but still not working. Theybhave been fully charged and light is green on top and front of holder.solid green for both. Any advice?
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MI5
Level 94: Supreme
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@Melloy 

If they are faulty you need to contact O2 to get them replaced.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Melloy 

If they are faulty you need to contact O2 to get them replaced.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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