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Jaden
Level 1: Joiner
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Cannot pay bill account been cut off!

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Bambino
Level 73: Relic 
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@Jaden 

Customer service numbers and how to download and install Skype to call 0800 numbers for free are in the link below.

Guide: Coronavirus Community Help and Support 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

 

I DO NOT WORK FOR O2



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Bambino
Level 73: Relic 
  • 18358 Posts
  • 876 Topics
  • 2134 Solutions
Registered:

@Jaden 

Customer service numbers and how to download and install Skype to call 0800 numbers for free are in the link below.

Guide: Coronavirus Community Help and Support 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

 

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 121823 Posts
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Registered:

@Jaden 

f you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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