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Bad signal

SK3
Level 1: Joiner
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Reported issue of no signal since moving to our new address in Kenwood Banham NR162HR

you said a transmitter problem in the area would be sorted at the latest 11th October still no better.

please clarify as it is causing me great difficulties.

 

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MI5
Level 94: Supreme
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@SK3 

O never give timescales for repairs so there's no point in calling as it will not get you any new news.

The only place you will get updates is on the status page O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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TallTrees
Level 41: Prodigal
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Hello and welcome to the o2 Community forum @SK3 

This is a community and not o2 we don't have knowledge of transmitter problems or when they may be fixed.

You could call customer services best time early morning 08.00am they may be able to give you some indication. 

Guide: How to find help & contact O2 

Guide: How can I sort out my network issues? 

Good luck hope the mast is fixed soon for you



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 122075 Posts
  • 609 Topics
  • 18911 Solutions
Registered:

@SK3 

O never give timescales for repairs so there's no point in calling as it will not get you any new news.

The only place you will get updates is on the status page O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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