Solved: Re: Are there no gurus any more?

Su1234 · ‎16-10-2020

I haven't been on the web page for a long time and was thinking about an upgrade, but I wouldn't do anything without talking to a guru first...and I can't find them. Are they still around? I don't feel I can just buy something without talking to someone about package and price, or transferring my number etc, I'm not tech savvy and wouldn't risk it going wrong. Are they still around?

MI5 · ‎16-10-2020

@Su1234

You'll need to call O2 to discuss upgrades now.

Dial 202 from your mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-10-2020

@Su1234

You'll need to call O2 to discuss upgrades now.

Dial 202 from your mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Su1234 · ‎16-10-2020

So if you got a new phone and had trouble setting it up, or transferring your number, how would you contact them if you couldn't do it from your phone?

MI5 · ‎16-10-2020

@Su1234

O2 rely on us on the forum to assist with those things.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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