Solved: Re: Any wizards out there?

fuming1 · ‎10-08-2021

My Nokia 3.4 won't make calls.internet is fine but won't call or receive...

MI5 · ‎10-08-2021

Bar can only be removed if placed in error or if the original owner has found a phone they reported as lost..

If done due to theft or loss and has been replaced by insurance, it will remain blacklisted forever.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-08-2021

@fuming1

Usually means the phone is blacklisted.

Check the IMEI here https://www.imei.info/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

GoosePlays20 · ‎10-08-2021

Phone blacklisted, contact the live chat

MI5 · ‎10-08-2021

Bar can only be removed if placed in error or if the original owner has found a phone they reported as lost..

If done due to theft or loss and has been replaced by insurance, it will remain blacklisted forever.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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