cancel
Showing results for 
Search instead for 
Did you mean: 

Adult content

Suman
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why I'm not able to access adult content 

Message 1 of 2
574 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12061 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

As a default o2 block any websites identified as carrying adult content - this is based on OFCOM rules @Suman .

If you are a pay as you go customer you will need to do this either in an o2 store or by calling customer services.

If you are a pay monthly customer you can use the My o2 app or website.

There is a community guide on how to remove the block which is linked below:

Guide: O2 Age restriction 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
571 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12061 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

As a default o2 block any websites identified as carrying adult content - this is based on OFCOM rules @Suman .

If you are a pay as you go customer you will need to do this either in an o2 store or by calling customer services.

If you are a pay monthly customer you can use the My o2 app or website.

There is a community guide on how to remove the block which is linked below:

Guide: O2 Age restriction 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
572 Views