i have upgraded to a new phone and also have a new sim, but I can’t activate the sim (I think it’s because the phone cannot receive text messages). Can you help?Thank you!Rebecca
Go to Solution.
If you want to keep your number you have to do a sim swap starting from the old sim.
Guide: Sim Swap: a mini guide 2017 update
*The Game Is On*
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Track usage, upgrade and get support with the My O2 app