Solved: Activate Sim

Deano11 · ‎17-12-2021

Just brought a new phone and Sim has not been activated. It’s been over 6 hours, it’s not a new number.

can someone help?

MI5 · ‎17-12-2021

If you have upgraded, use your old sim or do a sim swap to use the new one Guide: Sim Swap: a mini guide 2017 update

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-12-2021

@Deano11

If you have upgraded, use your old sim or do a sim swap to use the new one Guide: Sim Swap: a mini guide 2017 update

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Activate Sim

Phone call from O2

Want to change my number

Very poor signal

O2 App

Change of account name