cancel
Showing results for 
Search instead for 
Did you mean: 

Account in credit

DanTed141599
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How do I purchase a paygo mobile and use my credit on my 02 account rather than my debit card?

Message 1 of 2
187 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

@DanTed141599 

To do that you will need to contact O2

Call 4445
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
177 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

@DanTed141599 

To do that you will need to contact O2

Call 4445
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
178 Views