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Sarah36
Level 1: Joiner
  • 1 Posts
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Registered:

I was under the belief that both mine and my son's Iphones were under this account. However, I can only see my own device under this account and not my son's and I am not sure which account his phone will be under. How do I go about figuring this out?

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MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18060 Solutions
Registered:

@Sarah36 

If you have the login details for the other account you can import it into your MyO2.

Other products.jpg

If you don't have the details, call O2 to get them Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18060 Solutions
Registered:

@Sarah36 

If you have the login details for the other account you can import it into your MyO2.

Other products.jpg

If you don't have the details, call O2 to get them Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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