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O2Jordan
Hi everyone,
We have recently introduced a new account-help resource to our Community. When you post a query here on the forum, our knowledgeable community members will be happy to help troubleshoot and hopefully resolve your query. If, however, your query ends up being account related and requires direct assistance from O2, we have a small team of O2 staff ready to help. In these cases, our community members will tag these staff members into the topic to get some account-related help for you.
Here is a list of all advisors:
O2Adrian O2Angela O2Daniel O2Ellie O2Elliott O2Emma O2Georgina O2Helen O2Jayne O2Jonathan O2Jordan O2Korey O2Kyle O2KyleW O2Lisa O2Lucy O2Lyndsay O2Margaret O2Ryan O2SarahD O2Simon O2Thomas O2Waqas O2JamieH O2Hardeep O2Shaziya O2Kully O2SimonL O2Rachael
To support our helpers with knowing which account staff is available at specific times, the below rota will be updated on a daily basis.
Account advisors' daily rota
Friday 09th April 2021:
O2Lisa 08:00 - 14:00
O2Georgina 09:00 - 15:00
O2Waqas 14:00 - 20:00
O2Emma 15:00 - 21:00
Saturday 10th April 2021:
O2Georgina 08:00 - 14:00
O2Ellie 12:00 - 19:00
Monday 12th April 2021:
O2Lisa 08:00 - 14:00
O2Georgina 09:00 - 15:00
O2Simon 14:00 - 20:00
O2Emma 15:00 - 21:00
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register? 
