cancel
Showing results for 
Search instead for 
Did you mean: 

Accidentally brought a top up

Dez2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Currently overseas not in Europe and needed to make a international call but it took the money for my normal top up. Now I won’t be back in the country until after it finishes so I wanted to know if I can get that credited back to my account so I’m not wasting my money on a bolt on I’ll never get a chance to use 

Message 1 of 2
42 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120724 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@Dez2 

Unfortunately not.

No networks give refunds on PAYG accounts

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
40 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 120724 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@Dez2 

Unfortunately not.

No networks give refunds on PAYG accounts

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
41 Views