Solved: 4G turned off

Ruth04 · ‎02-11-2021

I had a message on my phone this morning saying my 4g has been turned off by o2, why would this be? I have tried to call but just can’t get through!

MI5 · ‎02-11-2021

@Ruth04

It's usually because they are working on a local mast.

Reboot your phone and all should be good.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-11-2021

@Ruth04

It's usually because they are working on a local mast.

Reboot your phone and all should be good.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Ruth04 · ‎02-11-2021

I didn’t think of that thank you 😊

MI5 · ‎02-11-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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