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£150 when recycle devi e

Claire27
Level 1: Joiner
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Hi,

 

I've tried to open a private chat however no answer, I ordered the new Samsung galaxy with the promotions of when you recycle your old phone if accepted you can get a extra £150 on the device.

 

Well I did this a month ago and from my device being accepted I have heard nothing more.

 

It states it takes 7days for this to show can anyone help. Feeling a bit cheated.

 

Thank you 

Claire Recycle accepted

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MI5
Level 94: Supreme
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@Claire27 

Contact recycle directly for help https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Claire27 

Contact recycle directly for help https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Claire27
Level 1: Joiner
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I have chased them 3times no reply:) waited several days 

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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:

Did you call them?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
330 Views