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£150 when recycle devi e

Claire27
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Hi,

 

I've tried to open a private chat however no answer, I ordered the new Samsung galaxy with the promotions of when you recycle your old phone if accepted you can get a extra £150 on the device.

 

Well I did this a month ago and from my device being accepted I have heard nothing more.

 

It states it takes 7days for this to show can anyone help. Feeling a bit cheated.

 

Thank you 

Claire Recycle accepted

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MI5
Level 94: Supreme
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@Claire27 

Contact recycle directly for help https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123881 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

@Claire27 

Contact recycle directly for help https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Claire27
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I have chased them 3times no reply:) waited several days 

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MI5
Level 94: Supreme
  • 123881 Posts
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Registered:

Did you call them?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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