Solved: Re: Changing device name on my o2 app and account

Anonymous · ‎26-02-2018

My device is showing as a Samsung S5310. I am using an Apple iPhone 7. How can I update this?
Many thanks

MI5 · ‎26-02-2018

You can’t as it is supposed to update automatically but if it’s not, give customer service a call.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-02-2018

You can’t as it is supposed to update automatically but if it’s not, give customer service a call.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎08-03-2018

Hello @Anonymous just wanted to check as it's been a few days now, did you manage to get the device name updated in the end?

O2

Changing device name on my o2 app and account

Sign in

Cancel my subscription

sim card lost

Need help with bill

Bill