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i have no cap on my sim only contract, its let me pay for something online for £10

beddow
Level 1: Joiner
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i have no spend cap applied and it wont let me do a charge to mobile saying ive used my monthley limit yet only spent £10 how can i resolve this ??

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MI5
Level 94: Supreme
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@beddow 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Sfr), Z3 Tablet (Three UK), iPhone 12 Pro Max (EE & Vodafone)
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