Hey everyone, Welcome to the New to O2 board! If you're a new O2 customer looking for help getting setup and taking advantage of the benefits of being an O2 customer or if you've been with us for a while and need some assistance with a particular que...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
Why am I paying bill before I want activate my sim card, when I spoke about my new account with virgin media o2, I said my old account does not finish till 07/06/23, therefore no bills until this time.
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hello i have just tried to apply for monthly phone contract and they told me that i have to pay £450 upfront then i can get the contract and i still did go through to pay it but it asked me to pay £30 and i paid and it said is not successful and i st...
Ordered new sim and need to know the status
Started a new contract with you and once I confirmed payment the site crashed and It says I temp can't login
Hi,I have made a subscription with O2 via Virgin media. I set up a direct debit. I was supposed to receive a sim card within 5 working days. It never arrived. It's been more than a month. But money has already been taken from my bank account. I can't...
Please see issue in subject line.
Hi I have my PAC code but can’t see where to use it to bring my number across
I am new to o2 via my Virgin Media Account. I cannot set up account with my details provided by you. It states you had an account for me. I may have had an account many years ago but I cannot recall when. My mobile is [Removed]. Can you help as I nee...
I have been a victim of fraudulent activities on my O2 account. My name is E@@d Ba@@@t and my contact numbers are (REMOVED). You can reach me via email at e……………. ot**Personal info**. In October 2023, I received a call from the phone number "++442081...
