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Porting to O2

Yash
Level 1: Joiner
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I have received the sim for my pay monthly contract.  But my number has not been ported yet.  It has been more than 2 working days. 

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gmarkj
Level 66: Unequalled
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o2 historically has had an issue porting a number if the PAC was given when joining @Yash 

If you have not had a text to the number you want to keep confirming the date of the move that would indicate the PAC has not been received correctly.

Try following the guide below to submit the PAC again.

Guide: Migration & porting into O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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