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Phone in USA

D-B
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Hi

when I took out my contract I was told I could use my phone in the USA with no extra cost. However I was speaking to someone from 02 yesterday who said I will have to pay £6 per day. 
These are my bolt Ons

o2 travel inclusive zones

O2 travel (for o2 travel inclusive zones)

please can someone explain this to me. Also if this is free will I be able to call a USA number while in the USA?  Say if I had an accident in the car and had to call insurance and so on

 

thank you

 

 

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MI5
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@D-B 

Travel inclusive gives you free use in USA.

Free calls are within the USA to standard numbers and back to the UK.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

View solution in original post

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MI5
Level 94: Supreme
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@D-B 

Travel inclusive gives you free use in USA.

Free calls are within the USA to standard numbers and back to the UK.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 12
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D-B
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Thanks for the reply. So can I make calls to a USA number while in the USA?  

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MI5
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Standard USA numbers yes, but not premium rate numbers @D-B 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 12
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D-B
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Can’t help but feel anxious as having so many conflicting answers. Thank you for your help

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MI5
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Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 6 of 12
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D-B
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IMG_4954.jpeg

 just figured out how do put a photo up. These are my bolt ons

Message 7 of 12
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MI5
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That's perfect @D-B 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 8 of 12
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D-B
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M15if you could look at this for me I will be very grateful 👍

Message 9 of 12
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MI5
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I replied above already @D-B 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 10 of 12
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