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How can one express gratitude to someone in Customer Service?

AlexanderMTTH
Level 5: Ponderer
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Morning 

 

I've ported a number to  O2 recently, and something went wrong for a few good days. There was this one person called Rhya who was more than helpful, called a few times, made sure things were sorted and when found the issues sorted it within a day or so.

 

How would I go thanking her in a way that will help? 

Thanks and regards,
Alexander
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pgn
Level 75: Digital Don
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That is great to hear! Tagging in the Forum Manager, @Dave-O2 - he may approach you via Private Message here for more details, @AlexanderMTTH - keep an eye on your PMs here later today.

 

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pgn
Level 75: Digital Don
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That is great to hear! Tagging in the Forum Manager, @Dave-O2 - he may approach you via Private Message here for more details, @AlexanderMTTH - keep an eye on your PMs here later today.

 

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Dave-O2
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Thanks for the tag @pgn 

 

@AlexanderMTTH Can you please drop me a PM with your mobile number and the date and time of the call and i'll get this fed back 👍 

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Cleoriff
Level 94: Supreme
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Nice post @AlexanderMTTH 

Lovely to hear of positive feedback re customer services. 🤗

Veritas Numquam Perit

Girl in a jacket
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AlexanderMTTH
Level 5: Ponderer
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Thank you! Done. All sorted.
I hope we get to do this often. 

Best, A. 

Thanks and regards,
Alexander
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