on 29-07-2020 15:44
For the second year running, Global Wireless Solutions have named us the Best Network for Reliability. We create reliability through customer-centricity, as well as investing in the right technologies.
To ensure we continue to drive reliability, we invest in the right technologies.
And don’t just take our word for it, we’re also trusted by the UK PLC to deliver reliable connectivity.
Emergency Services
We provide mobile voice and data communications to over half of the UK police forces, 3 Ambulance services, 50 NHS Trusts and 6 fire services, as verified by the Emergency Services.
Public Sector
Our network infrastructure supports over a third of all UK local councils. And we’re the 1st operator to achieve CAS(T) Certification for mobile voice and data and to be awarded ‘highly secure’ on the data we hold.
The AA
Our network enables the UK’s largest breakdown service to keep connected with their customers 24/7.
MVNOs
Our MVNO partners, including Tesco and Sky, chose our network to underpin their customers’ experience.
McDonalds
We supply Wifi services to over 1,200 of McDonald’s restaurants and manage all of their cashless traffic over our secure network, as verified by McDonald’s.
Smart Metering Programme
We’re proud to be the Communications Service Provider for two of the three regions in the governments Smart Metering Programme, providing connectivity to millions of energy meters across Great Britain.
Transport for London
Our network connects 8,500 London buses every 30 seconds so you know when the bus will be arriving at your stop, as verified by TfL.
Sainsbury’s
Our Network supports over 1,500 Sainsbury’s supermarkets, local stores, depots and business centres with O2Gateway managed WAN, Wifi, fixed line and mobile services, as verified by Sainsbury’s.
Remember, all of the images we share on this board can be shared with the wider customer community, so feel free to use these as an aid to your network conversations.
on 29-07-2020 18:10
Well done O2 for reliability
Now you just need to make it easier for customers to actually contact you!
on 29-07-2020 18:54
on 29-07-2020 18:54
on 29-07-2020 19:44
on 29-07-2020 19:44
on 30-07-2020 08:11
on 30-07-2020 08:11
Just to add a bit of positivity, I have been with O2 for 12 years and have no complaints as a customer.
I have travelled abroad with them to France, Florida and countless times to Spain and had no problems at all.
On our weekends away with friends in the UK, I have always managed to get a signal when two friends on Vodafone and Three have struggled.
In February, my grandson travelled to various Caribbean Islands. He was well tutored by me before he left the UK, so had the correct travel bolt ons and knew the rules about cruising etc. All roaming bars were removed before travel. He had no problems at all. Used Wifi most of the time on land and O2 Travel for 24 hrs. His bill on return to the UK was only £4.99 more than usual.
So all things considered, they have served me and my family extremely well.
Veritas Numquam Perit
on 30-07-2020 11:04
on 30-07-2020 11:04
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 30-07-2020 11:04
on 30-07-2020 11:04
on 30-07-2020 11:35
on 30-07-2020 11:35
on 30-07-2020 13:50
on 30-07-2020 13:50
on 30-07-2020 13:54
on 30-07-2020 13:54