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why am I pying O2when I haven't used O2 since April 2024

NotKnown
Level 1: Joiner
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on ‎05-07-2024 21:02

on ‎05-07-2024 21:02

I cancelled my O2 mobile phone provider in April or May 2024 to move to another provider. Can you please advise why I am still being billed for a service I am not using?

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madasaf1sh
Level 78: King of Kings
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on ‎05-07-2024 21:09

on ‎05-07-2024 21:09

@NotKnown 

 

As this is not customer services then no one on here can tell you, what you need to do is call o2 customer services in the morning Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
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on ‎05-07-2024 23:27

on ‎05-07-2024 23:27

@NotKnown How exactly did you cancel? Did you follow the guide?: Cancelling your contract - An updated guide - O2 Community

I DO NOT WORK FOR O2



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