why am I pying O2when I haven't used O2 since April 2024

[NotKnown]

I cancelled my O2 mobile phone provider in April or May 2024 to move to another provider. Can you please advise why I am still being billed for a service I am not using?

[madasaf1sh]

@NotKnown 

As this is not customer services then no one on here can tell you, what you need to do is call o2 customer services in the morning Guide: How to find help & contact O2 

[Bambino]

@NotKnown How exactly did you cancel? Did you follow the guide?: Cancelling your contract - An updated guide - O2 Community