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unable to log in to my accounts

GW25
Level 1: Joiner
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Registered:

Hi,

 

I am unable to log in to my O2 account. 

 

I was a virgin media customer. The log in details i have for My O2, say that i have no linked accounts, when i try to log in through the My O2/Virgin media combined login, it is not accepting my Virgin log in details. 

In fact it is saying that me email address is not valid. Which is not the case. 

 

As it stands, i cant access my mobile accounts at all. 

 

Please help

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madasaf1sh
Level 78: King of Kings
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Registered:

@GW25 

 

You need to speak to Customer Services, on 0344 809 0202 or 202 or just just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Dbes
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Doesn't work. Phoned them, still no fix. I am going to switch.

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Enlli
Level 69: Guiding Light
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Registered:

@Dbes 

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 4
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