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test
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on 25-03-2019 20:04
I’ve just placed a order for a new i phone and it should be 30GB and not 15 GB so why does it say this on my 02 account
Solved! Go to Solution.

Re: test
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25-03-2019 20:18 - edited 25-03-2019 20:20
Hi @Sue17
You will probably see this applied as a bolt on
Info here https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
When the 15gb is running out, the additional 15GB will appear.
You should see it as a bolt on in My O2 (read the link above)
Re: test
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on 25-03-2019 20:23
Just to add, if you have any problems then give customer services a call https://www.o2.co.uk/contactus
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Re: test
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on 25-03-2019 21:51
Just as an aside to your query @Sue17 , what did you put as the post topic?