switch to O2

[Ern181]

I have received my SIM and on Thursday 21st April 2022, completed the form on line to switch to my current number. Since then I have heard nothing. The form said it would take 24 hours for action and I will know when I loose the signal from my current supplier. There has been no change in my signal strength

[Cleoriff · Accepted solution]

@Ern181 

Were you with O2 previously? If so you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you came from another network then follow this guide Guide: Migration & porting into O2  

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help