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swap to esim

ParminderG
Level 1: Joiner
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i would like to swap to eSim from the plastic sim card

please advise how this can be issued

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jonsie
Level 94: Supreme
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Easiest and lest stressful is going instore where they will swap you over

You can order from customer service but they willl disconnect your current sim immediately and you will need to wait for the esim to be pushed to My O2 (however you will have no phone to receive the text needed)

Our advice : unless you really need an esim stick to the physical plastic sim

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Bambino
Level 86: Prestigious
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@ParminderG See this guide: eSIM - How to activate - O2 Community

Be aware that there have been many problems on O2 with esims of late, so think carefully before you switch. Unless you absolutely have to have an esim, you're still better off with a plastic sim at the moment.

I DO NOT WORK FOR O2



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Enlli
Level 69: Guiding Light
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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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