roaming in european countries

Eulermavieu · ‎23-01-2023

Hi all, I am on current monthly tariff 13.4£ with O2 (10GB data). However, when I was in some european countries : France/spain I see that I am paying extra charges and my bills was huge. could you please check from your side why I am paying these extra charges ? and if you can confirm or not if I can benefit from roaming in europe ?

regards

wahid

Enlli · ‎23-01-2023

This is a sommunity forum comprising of customers like yourself

This seems like something O2 can help with

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

It is also something you can check from my O2

Guide: How-to guide for My O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎23-01-2023

@Eulermavieu

The only calls that are included are within the EU or back to UK.

Any international calls are charged at normal rates.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.