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Level 1: Joiner
Posts: 1
Registered: ‎12-03-2019
Accepted Solution

proof of usage document.

Insurance company asked me for proof of usage document with IMEI of device, also, to be shown first and last time when device has been conected. Any suggestion?

Thanks very much

IGN
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Posts: 79,899
Topics: 708
Registered: ‎14-01-2013

Re: proof of usage document.

[ Edited ]

@IGabrielN 

All the information you need can be found in My O2 http://www.o2.co.uk/myo2

Your bill in My O2 will show proof of usage and the IMEI of device can be found in Device Details

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Hope that helps and welxome to the forum Welcome

*The Game Is On*

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Posts: 95,407
Topics: 543
Solutions: 12,090
Registered: ‎04-04-2012

Re: proof of usage document.

@IGabrielN customer services have a standard template letter they can send you with all the details required by you insurance company http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 5,421
Registered: ‎18-04-2018

Re: proof of usage document.

Good morning @IGabrielN, and welcome to the forum Wave There's a lot of useful info above, but let us know if you need any additionnal help with this!

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