on 12-11-2020 18:46
my phone was suppose to arrive on the 11th of november and still not arrived i have waited in 2 days not even a message letting me know whats going on
on 12-11-2020 19:02
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
on 12-11-2020 19:03
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