payment on my bill

[Rita2]

I have a payment on my bill that I don't recognise

[madasaf1sh]

@Rita2 

You need to call Payment Management on 0800 902 0217

[MI5]

@Rita2 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks

[Breanna]

Were you able to get in touch with O2 about your bill @Rita2?