pay for mobile and revert to sim only

[Bobc1]

I operate on mobile. Can I pay my mobile off and go to a sim only monthly contract.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[MI5]

@Bobc1 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: Migration & porting into O2 

Flagged for number

[TallTrees]

Hi there @Bobc1 

Welcome to the o2 Community 

Yes end contract here 

Guide: Cancelling Your Contract 

Remove all your private telephone numbers as this is an open forum drop down box rh corner ..edit 

[TallTrees]

Hi @Bobc1 

You can check all details with o2 customer services on social media by sending a message

I am assuming you are with o2 presently ?

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

[MI5]

---

@TallTrees wrote:

Hi there @Bobc1 

Welcome to the o2 Community 

Yes end contract here 

Guide: Cancelling Your Contract 

Remove all your private telephone numbers as this is an open forum drop down box rh corner ..edit 

---

@Bobc1 

DO NOT cancel as you will lose your number.

Once you have paid off your current contract, just upgrade to a sim only tariff that suits you.

[jonsie]

Use USwitch

Sim Only Deals: Compare our best in September 2023 - Uswitch

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+