password reset for my02 will not work

[Sooey]

I have tried repeatedly to reset my password, each time you send me a nonsense email via Macafee stating that the urls are unsafe. This appears to be a long standing problem via resaerch I have done. What is going on and how can I reset my password so that I can access MyO2?

[MI5]

@Sooey 

O2 have messed up a system update which is effecting thousands of customers.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2