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over charged

misscarlyjones2
Level 1: Joiner
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i have been over charged every month when i had a cap in place , would like to calculate total and get a refund

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Cleoriff
Level 94: Supreme
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@misscarlyjones2 

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

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