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online purchase, collection not carried out, deposit refund

255
Level 1: Joiner
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on ‎04-05-2020 20:25

on ‎04-05-2020 20:25

Hello, I want to talk to support, it's been about 2 months since I made an online purchase on the website and I couldn't go to the store to get the phone, the days passed and the store closed and I still have no phone, charging monthly plan fees !! I need help, I need to check that the cell phone has not been collected and I want my £ 255 deposit refund
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MI5
Level 94: Supreme
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on ‎04-05-2020 20:47

on ‎04-05-2020 20:47

@255 

All ways to contact currently here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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