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o2 app

s_kingdom
Level 2: Apprentice
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I am abroad at the moment and the o2 app will only work on 4g and not on WiFi. I get an error message saying something is wrong when I try to access it over a WiFi connection. Advice would be appreciated.
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MI5
Level 94: Supreme
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@s_kingdom It won't workk from abroad I'm afraid. You have to be in the UK on the O2 network or if using wifi, have an active o2 connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143423 Posts
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Registered:

@s_kingdom It won't workk from abroad I'm afraid. You have to be in the UK on the O2 network or if using wifi, have an active o2 connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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s_kingdom
Level 2: Apprentice
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Thank you for your response. Is that a new thing, as this is the first time it hasn’t worked abroad?
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MI5
Level 94: Supreme
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I noticed myself towards the end of last year.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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s_kingdom
Level 2: Apprentice
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Thanks for information.
Message 5 of 6
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MI5
Level 94: Supreme
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Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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