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number change

Ulraaaaaa
Level 1: Joiner
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on ‎20-10-2023 10:24

on ‎20-10-2023 10:24

I was informed when I bought the new phone in the o2 store then number would by changed by this morning why has is not happened yet?

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Enlli
Level 71: Golden Child
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on ‎20-10-2023 11:02

on ‎20-10-2023 11:02

Is this a change from an O2 number or another network to O2

To say that O2 are dilatory on moving numbers is an understatement 

We are all customers here so you will need to speak to O2

202 from an O2 phone 0344 809 0202 from any other

Or

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎20-10-2023 13:01

on ‎20-10-2023 13:01

@Ulraaaaaa 

Guide here will have some help for you Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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