Solved: my contact

sall · ‎02-10-2023

hi

my contract should of ended on the 16th of September but I am still being charged could you tell me why please do I need to get another Sim and stop using this one

MI5 · ‎02-10-2023

@sall

Contracts don't end unless cancelled.

They continue on a rolling 30 day tariff.

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎02-10-2023

@sall

Contracts don't end unless cancelled.

They continue on a rolling 30 day tariff.

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

my contact

Phone

Payment dates

PAC code

I need my PUK code

Clarification on Bolt on and O2 Travel