cancel
Showing results for 
Search instead for 
Did you mean: 

my charges

martin327
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hi I topped up my o2 PAYG sim  with £20 2 days ago i have only sent texts and maybe 2 very short calls calls to a 3 mobile

why is my credit now £6.77p

Message 1 of 2
105 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 148972 Posts
  • 640 Topics
  • 28448 Solutions
Registered:

@martin327 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
101 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 148972 Posts
  • 640 Topics
  • 28448 Solutions
Registered:

@martin327 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
102 Views