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Level 3: Thinker
Posts: 40
Registered: ‎30-06-2015

my O2 app

I have a one + 5 , for a year the my O2 app been fine .
Last few months it will not run ? , Uninstall it loads of times , reinstall and it won't run , just constantly saying downloading and doing nothing ??
Anonymous
Posts: 0

Re: my O2 app

@Rongtw @Have you tried updating the software on your phone 

Anonymous
Posts: 0

Re: my O2 app

Have you tried Clearing the Google Plays Cache, Data and Updates? Give that a try. It will update again when it's done.
Level 3: Thinker
Posts: 40
Registered: ‎30-06-2015

Re: my O2 app

Hi yes all tried before , phone is on latest software .

Last month i reset phone to defaults , have cleared phone wil Ccleaner app  reinstall My o2 it runs once and thats it ??

Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: my O2 app

I would guess another app is preventing it running, maybe a battery saver app or even ccleaner itself.

Level 3: Thinker
Posts: 40
Registered: ‎30-06-2015

Re: my O2 app

Thanks for the suggestion i will try removing the CC app

More info
ok hand
Community Manager
Posts: 7,644
Registered: ‎18-02-2016

Re: my O2 app

Hey @Rongtw  how did you get on with this one? Did removing the cleaner app help? 

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Level 3: Thinker
Posts: 40
Registered: ‎30-06-2015

Re: my O2 app

Hi Martin , no i still reset phone after .

Must be with the O2 app and the phone ?i have oneplus A50**Personal info**0419