Solved: missed payment

scott768 · ‎11-07-2023

i have a phone changed from virgin to o2 which has shut down completely with no replacement sim card, the number is [Removed], also I have a new contact appeared on my credit file with o2 with a missed payment? i have not got a new contact

I want to complain

thanks

MI5 · ‎11-07-2023

@scott768

How to complain here https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-07-2023

@scott768

How to complain here https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

missed payment

vat receipt

End contract as I have left UK

Call stating my o2 account being reduced

Taken money from me

Blue Light