Solved: missed payment

scott768 · ‎11-07-2023

i have a phone changed from virgin to o2 which has shut down completely with no replacement sim card, the number is [Removed], also I have a new contact appeared on my credit file with o2 with a missed payment? i have not got a new contact

I want to complain

thanks

MI5 · ‎11-07-2023

@scott768

How to complain here https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-07-2023

@scott768

How to complain here https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

missed payment

Login

Cancel sim and swap number

Refund

PAC code

Contacting to cancel Sim.