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logg in attempts / password resets

Samsby
Level 1: Joiner
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Multiple times a week now, i receive a legitimate email from o2 saying someone has tried to reset my password. Is there any way to stop this happening. 

Dont really want to have to change my email address and all the faff that goes with it.

 

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MI5
Level 94: Supreme
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@Samsby 

Are you sure they are legitimate emails?

It's a common scam to try to get people to login through a fake website link.

If they are genuine, the only real option is a change of email address and a very secure password.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Samsby
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yes 100% real, i still wouldnt be clicking on any links since i never requested the change. But when confirming who sent by it is the official o2 noreply email. 

 

shame i have to change an email ive used for over a decade 😞

sick of these scammers.

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MI5
Level 94: Supreme
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They are a scourge on society these days......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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