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locked out of phone

caroltrudgill
Level 1: Joiner
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my grandson tried to many attempts to get into my phone 

phone keeps telling me to many attempts and try again in 30 seconds but it just repeats it and i cant turn off the phone 

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MI5
Level 94: Supreme
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@caroltrudgill 

You'll need to leave it until the battery runs out or it resets itself, then you can type in the correct code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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