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legit email?

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FB43
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on ‎22-06-2021 16:43

on ‎22-06-2021 16:43

Can anyone tell me if this is an email address that i would recieve legit o2 emails from please?

 

news@email-o2.co.uk

 

It's an email about terms and conditions changing

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MI5
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‎22-06-2021 16:56 - edited ‎22-06-2021 16:59

‎22-06-2021 16:56 - edited ‎22-06-2021 16:59

@FB43 

Yes it's legit.

Lot's of customers have been emailed today about it.

email.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎22-06-2021 16:56 - edited ‎22-06-2021 16:59

‎22-06-2021 16:56 - edited ‎22-06-2021 16:59

@FB43 

Yes it's legit.

Lot's of customers have been emailed today about it.

email.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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FB43
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on ‎22-06-2021 17:00

on ‎22-06-2021 17:00

Thank you! I was a bit concerned because the link in the email itself didnt work and the email address itself seemed a bit dodgy. 

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jonsie
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on ‎22-06-2021 17:41

on ‎22-06-2021 17:41

It's actually sent on behalf of O2 so don't worry

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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FB43
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on ‎22-06-2021 18:01

on ‎22-06-2021 18:01

Thanks guys - really appreciate the help. Were the links in the email broken for you too?

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MI5
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on ‎22-06-2021 18:32

on ‎22-06-2021 18:32

@FB43 

They should go to here https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement?cm_mmc=EMAIL-...

and here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/price-changes-europe-zone-fa...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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