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JoeS1
Level 1: Joiner
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im wanting to move to a new provider and my 02 contract is fully paid off, is there anything I need to do? I have nothing else to pay on my contract so do I need to tell them I'm not renewing?

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MI5
Level 94: Supreme
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@JoeS1 

Just follow this Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151809 Posts
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  • 28843 Solutions
Registered:

@JoeS1 

Just follow this Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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MI5
Level 94: Supreme
  • 151809 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@JoeS1 

Just to add, you will get a final bill a month after you port out your number, so leave your direct debit in place to avoid issues with paying it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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