latest bill
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on 21-06-2024 10:52
hi last month i cancelled one of my phone numbers however my bill this month is even more that with two numbers. it should be one number and its 15 pounds per month not 40! Please amend the bill and make sure the mistake is corrected for future thank you
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on 21-06-2024 11:01
Hi @myshik
This is a community of o2 customers, so we can't amend any bills.
Check why the bill has increased in your account - was there a discount that ended perhaps?
This guide should help get you the right place:
Guide: How do I get to the 'Download Bill' page?
If it doesn't solve it then all ways to get in touch with customer services are in this guide:
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here