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iPad App

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TB1952
Level 1: Joiner
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on ‎15-04-2018 18:33

on ‎15-04-2018 18:33

I'm currently using the My O2 app on an iPad but I now have a new iPad and I cant find the app in the iOS App Store.

Can anyone help? Thanks.

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MI5
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on ‎15-04-2018 18:34

on ‎15-04-2018 18:34

Can you follow the link to App Store from here https://www.o2.co.uk/apps/my-o2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎15-04-2018 18:34

on ‎15-04-2018 18:34

Can you follow the link to App Store from here https://www.o2.co.uk/apps/my-o2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎15-04-2018 23:03

on ‎15-04-2018 23:03

Direct link here

https://itunes.apple.com/gb/app/my-o2/id325533754?mt=8

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎17-04-2018 09:35

on ‎17-04-2018 09:35

@TB1952 wrote:

I'm currently using the My O2 app on an iPad but I now have a new iPad and I cant find the app in the iOS App Store.

Can anyone help? Thanks.

My O2 isn’t designed for iPad screens, it will allow you to install but not in full screen.

I would go for Ask O2, can do same as My O2 and munch more.

 

O2 Ask by Telefonica UK Limited https://itunes.apple.com/gb/app/o2-ask/id1338765760?mt=8

 

If that sorts your issue can you accept this as solution, thanks!

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Martin-O2
Former Staff
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on ‎17-04-2018 17:08

on ‎17-04-2018 17:08

Hey @TB1952 did you manage to get the My O2 app installed in the end? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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