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i upgraded and now my o2 network is not working

KittyM2
Level 1: Joiner
  • 1 Posts
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Hi, I hope someone can help!  I upgraded my tariff earlier today and now I can not make or receive calls or send texts. What could have gone wrong?

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jonsie
Level 94: Supreme
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TheresaV
Community Manager
Community Manager
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HI @KittyM2 has the suggestion above worked for you?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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