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i have no service

kozi
Level 1: Joiner
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on ‎29-09-2020 19:21 - last edited on ‎29-09-2020 20:00 by Moderator

on ‎29-09-2020 19:21 - last edited on ‎29-09-2020 20:00 by Moderator

I have no service on my phone. i paid my bills. restarted my phone. xxxxxxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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Cleoriff
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on ‎29-09-2020 19:37

on ‎29-09-2020 19:37

@kozi 

Were you late paying your bill? If so, it could be another 24 hrs before it's back on.

Keep rebooting your phone.

Veritas Numquam Perit

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MI5
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on ‎29-09-2020 20:02

on ‎29-09-2020 20:02

@O2Emma 

Can you check for @kozi please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Emma
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on ‎29-09-2020 20:08

on ‎29-09-2020 20:08

Hi @kozi Please can you post what says at top of your phone ie no signal bars no service or when you go to make a call what to do you hear/happen. Thanks
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O2Emma
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on ‎29-09-2020 20:11

on ‎29-09-2020 20:11

@MI5 you give me plenty to do again today lol I have posted on thread .
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MI5
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on ‎29-09-2020 20:15

on ‎29-09-2020 20:15

Because we know you can fix it @O2Emma Hero

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Emma
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on ‎29-09-2020 20:19

on ‎29-09-2020 20:19

@MI5 Thanks lol
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O2Emma
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on ‎29-09-2020 21:02

on ‎29-09-2020 21:02

@MI5 That's me for day see you next time I am on rota. Night all x
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Cleoriff
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on ‎29-09-2020 21:05

on ‎29-09-2020 21:05

Thanks @O2Emma   See you soon and thanks for your hard work wink

Veritas Numquam Perit

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MI5
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on ‎29-09-2020 21:05

on ‎29-09-2020 21:05

See you next time @O2Emma and thanks again Wave

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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